Operations Support Clerk, United States Bankruptcy Couret, Peoria, IL
Employment opportunities posted here will require the applicant to complete the form AO-78 Application for Employment in the Federal Judicial Branch.
Job Summary
The Operations Support Clerk performs various functions and is responsible for assisting in maintaining and processing case information during the initial filing of documents, in accordance with approved internal controls, procedures, and rules. The Operations Support Clerk assists with records and reproduction and/or case initiation. The incumbent receives and reviews incoming court documents for conformity with federal and local rules and performs customer service for the purpose of providing procedural information and collecting court fees.
This role is public facing and includes significant customer interaction. While the primary duty station for this position is Peoria, Illinois, the selected candidate will be expected to provide support to the Clerk’s Offices for Springfield and Urbana. The incumbent reports directly to the Operations Manager.
All judiciary positions are subject to the availability of funds and staffing needs.
Duties:
- Perform Electronic Court Recorder Operations (ECRO) duties, including recording and maintaining the official digital record of court proceedings.
- Assist customers at the Intake counter. Accept and process court filings, inform customers of required court fees, collect applicable fees, and issue receipts. Secure cash register funds, balance drawer by end of day.
- Provide customer service to court users, attorneys, trustees, and the public by answering phone inquiries regarding case status, archive information, procedures, and court services without providing legal advice.
- Provide Electronic Case Filing (ECF) information and assistance to court users.
- Communicate and respond to all requests regarding operations. Answer procedural questions for judges, staff, and the public. Provide customer service and resolve difficulties while complying with regulations, rules, and procedures.
- Process and distribute incoming and outgoing mail in accordance with established procedures
- Open, maintain, and process bankruptcy case files from initiation through closure, ensuring accuracy, completeness, and timely case progression.
- Perform other duties as assigned.
Minimum Qualifications:
- High school graduate or equivalent
- Two years of general work experience that indicates the candidate possesses or has the ability to acquire the particular knowledge and skills needed to perform the duties of the position, such as clerical experience, including;
- Experience using automated systems and office equipment, and
- ability to apply and abide by policies and procedures.
Preferred Qualifications:
· High level reading comprehension.
· Exceptional organizational skills, particularly priority and time management capabilities.
· The ability to exercise initiative in handling problems encountered while performing assigned duties.
· The ability to work both independently and as part of a team.
· Unquestioned integrity and a positive, “can do” attitude.
Benefits:
Judiciary employees are eligible for, but not limited to, the following employment benefits:
· 11 paid holidays per year;
· 13 days of paid sick leave per year;
· accrual of annual leave (paid personal days off):
o 13 days per year for the first three years (increases with tenure);
· Retirement benefits and Thrift Savings Plan (TSP) with government match up to 5%;
· health benefits under the Federal Employees’ Health Benefits Program (FEHB);
· dental and vision insurance options under the Federal Employees’ Vision and Dental Insurance Program (FEDVIP);
· Flexible spending account options (health, dependent care and commuter expenses);
· Employee Assistance Program (EAP)/Work Life Services.
For additional information regarding benefits, please visit https://www.uscourts.gov/careers/benefits.
Conditions of Employment:
Applicants must be U.S. citizens or eligible to work in the United States.
Employees are required to adhere to the Code of Conduct for Judicial Employees, which is available for review at https://www.uscourts.gov/rules-policies/judiciary-policies/code-conduct/code-conduct-judicial-employees.
A background investigation including fingerprint and criminal record checks will be conducted.
Any applicant selected for a position will be hired provisionally pending successful completion of the investigation.
Employees of the United States Bankruptcy Court are “at will” and can be terminated with or without cause at any time.
This position is subject to mandatory electronic fund transfer (direct deposit) for salary payment.
How to Apply:
Qualified candidates should submit all the following documents in PDF file to careers@ilcb.uscourts.gov with subject line 2026-04 Operations Support Clerk (your name):
1. Letter of interest;
2. Resume;
3. Fully completed AO-78 (Judicial Branch Federal Employment application) which is available from the court’s website at www.ilcb.uscourts.gov under Court Info → Employment Opportunities;
4. Three professional references with contact information.
An incomplete application package may disqualify an applicant from further consideration. Interviews may be conducted remotely when in-person attendance is not feasible. Management may close this announcement at any time. It is therefore recommended that applications be submitted as soon as possible. Due to the expected high volume of applicants for this position, the court will only communicate with those qualified applicants who are selected to interview.
THE UNITED STATES BANKRUPTCY COURT IS AN EQUAL OPPORTUNITY EMPLOYER
Pay: From $40,346.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
To view employment opportunities at other U.S. Courts, click here.
